Austin Air's Commitment To You:   The best warranty in the industry.

30-Day, No-Questions-Asked, Money-Back Guarantee
In the unlikely event that you're not completely satisfied with your Austin Air cleaner, return it within 30-days, no-questions-asked.

5-Year Mechanical Warranty from Austin Air
Your Austin Air cleaner is warranted to be free from defects in material and workmanship for a period of 5 years from the date of purchase, provided your Austin air cleaner was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems.

5-Year Pro-rated Filter Warranty on Main Filters from Austin Air
Austin Air offers a 5-year pro-rated filter warranty, by far the most comprehensive in the industry.  Austin Air's main filters are designed to last for an incredible 5 years under normal residential use.  If yours doesn't hold up, let Austin Air know--they'll discount your new filter 10% for every year under 5, up to 40%.  (This warranty does not include the Permafilt Pre-Filter.)

How do I register my warranty?

You can either:
    1. Fill out and mail in the card included with your purchase
    2. Register online at the manufacturer's site

I have a question about my warranty!

Please contact Austin Air Systems' customer service department:

Phone:  (800) 724-8403

US Mail:      C/O Customer Service
        Austin Air Systems, Limited
        500 Elk Street
        Buffalo, NY
        14210

Click here for Austin Air's Internet contact form.